Reimagining Telecom: Engaging the Digital Customer
Reimagining Telecom: Engaging the Digital Customer
Customers today are connected 24x7 and run their entire lives from their mobile devices. They expect telecommunications service providers to provide service everywhere, all the time, and to drastically simplify their experience, engage with them via digital channels, and make it easy to manage their own services. How can service providers meet these expectations and engage with these digital customers on their terms? What vision and strategy must they adopt to meet their customers where they are? Join this fireside chat with Verizon Wireless and Verizon Visible to find out.
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