IBM Runs Salesforce: A Cognitive Service Transformation with Global Scale
IBM Runs Salesforce: A Cognitive Service Transformation with Global Scale
See and hear about one of the world's largest and most innovative global Service Cloud transformations. IBM and Bluewolf are setting a new standard for customer service worldwide, building a cognitive call center with agile releases, hundreds of integrations, 60+ chatbots, and end-to-end service optimization using Field Service Lightning.
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