An Innovative Approach to Deliver Optimal City Services in Melbourne, Australia

An Innovative Approach to Deliver Optimal City Services in Melbourne, Australia

Melbourne is experiencing a rapidly growing population. Taking an innovative approach by engaging the community, and creating a business unit helps to focus on the business of providing sustainable services. Join us to learn how in digitizing the customer's ability to report issues and shifting the system to the Cloud, customer experience is significantly improved and abandonment rates for reporting issues has fallen markedly.
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