The Port of New Orleans is the 6th largest port in the United States, contributing to the local and national economy in a number of ways. In order to provide faster, higher quality service the team moved its paper-based systems and processes to a cloud-based business intelligence platform. Custom apps like the berthing and billing app made it easier to process cargo coming in and going out of the Port. More accessible data enabled the team to activate predictive service capabilities while faster, more accurate processing reduced revenue recognition time.
Join us in welcoming Eric Johnson, Process Innovation Manager at the Port of New Orleans. Eric will share insights from the team’s journey to the cloud, walk through key features behind the Port’s platform, talk about the importance of analytics, and highlight ways you can replicate this strategy back home.