Transforming the Member Experience

Transforming the Member Experience

Join us to learn how a major healthcare payer is using Salesforce to transform how they service their members. In order to provide top quality service to its many members every day, this organization needed to proactively monitor Salesforce to support its rapidly growing customer base and minimize business disruption. To achieve this, they enabled Proactive Monitoring. With Proactive Monitoring, this payer gets 24/7 smart alerts of errors, slowdowns, and limits to help triage and manage issues more effectively.
Watch the latest videos from Salesforce.
Welcome to Salesforce Customer 360, One Integrated CRM Platform for uniting Marketing, Sales, Commerce, Service, and I.T. Departments.
Watch stories filled with thought leadership, inspiration, and insights from business leaders and our greater community.

Join our ten-part series to hear top CEOs share their stories with host Monica Langley.

Meet today's most innovative marketers.
Hear how Trailblazers in education are ensuring class is in session for all.
Female leaders discuss challenging the status quo and forging a new path forward for everyone.

Discover more videos & live broadcasts on Salesforce LIVE.