Transforming the Member Experience
Transforming the Member Experience
Join us to learn how a major healthcare payer is using Salesforce to transform how they service their members. In order to provide top quality service to its many members every day, this organization needed to proactively monitor Salesforce to support its rapidly growing customer base and minimize business disruption. To achieve this, they enabled Proactive Monitoring. With Proactive Monitoring, this payer gets 24/7 smart alerts of errors, slowdowns, and limits to help triage and manage issues more effectively.
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