The Ecstasy & The Agony: Lightning Adoption Lessons Learned
The Ecstasy & The Agony: Lightning Adoption Lessons Learned
Join us to hear how Egencia, Expedia's business travel company, used a mandate to rationalize disparate sales processes as a vehicle to move their Salesforce implementation to Lightning Experience for over 600 global sales and account management users. As they migrated to streamlined Global Sales Process, they leveraged new features in Lightning to automate tedious manual processes and create a more intuitive user experience. Jill Randall, Director Global Salesforce, will share her experience and lessons learned on change management for a large B2B sales organization.
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