Liberty Mutual's 10-Year Journey with Salesforce
Whether you are a new customer on Salesforce or a customer nearing your 10-year milestone, this session is for you. Liberty Mutual will be offering insight into their 10-year journey with Salesforce and what it takes to drive continued success. Join us to hear how they built a team from 1 Admin to a whole department of #AwesomeAdmins, and how the experienced business and IT teams partnered to influence the organizations view of Salesforce from 'just a CRM' to an enterprise platform used across business units to drive business value. Additionally, they will reflect back and share lessons learned including why they shifted their philosophy from heavy customization to configuration whenever possible.