E.ON Supercharges Consumer Engagement on Social Media & Beyond
E.ON Supercharges Consumer Engagement on Social Media & Beyond
In this session we'll learn E.ON's story and how they got smart about listening, publishing, and engaging with their customers through social platforms. Social media data is now used throughout the company: from PR, to Sales, to R&D, and customer service, and thanks to Social Studio, E.ON is able to scale their capabilities across all the European countries they operate and thrive successfully in, in this fast paced, always-on world.
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