AI’s Role in the Future of Work

AI’s Role in the Future of Work

Today it’s hard to find an area of work or business that isn’t somehow powered by artificial intelligence. From predictive marketing and CRM tools all the way to smart assistants on business phone calls, many fear the widespread adoption of AI means robots will soon be doing the job of humans. In fact, the opposite is true. In this talk, Dialpad GM of VoiceAI, Dan O’Connell and VP of AI, Etienne Manderschied explore how real-time artificial intelligence and natural language processing technologies empower, not replace, humans to do their jobs better, particularly in sales and support environments.
Watch the latest videos from Salesforce.
Welcome to Salesforce Customer 360, One Integrated CRM Platform for uniting Marketing, Sales, Commerce, Service, and I.T. Departments.
Watch stories filled with thought leadership, inspiration, and insights from business leaders and our greater community.

Join our ten-part series to hear top CEOs share their stories with host Monica Langley.

Meet today's most innovative marketers.
Hear how Trailblazers in education are ensuring class is in session for all.
Female leaders discuss challenging the status quo and forging a new path forward for everyone.

Discover more videos & live broadcasts on Salesforce LIVE.