Community Manager Playbook: Connecting Peers, Product, and Service
Community Manager Playbook: Connecting Peers, Product, and Service
Customers crave and expect authenticity, and two-way communication with other customers and your brand. Authentic customer feedback is now an essential part of any strategy, but especially in product development and service. Hear how Community MVPs help shape product roadmap and the service experience for your customers, and how you can reward them for mutual benefit.
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