Beyond Technology: Developing People-Focused Integration Projects
Beyond Technology: Developing People-Focused Integration Projects
Integration is a team sport, and a successful project depends on your ability to leverage the expertise and skills of the people in your organization to meet customer needs. Join us as we share best practices and tips for a people-focused approach to integration projects. You'll learn how to use the customer experience journey to understand integration needs, as well as collaboration methods to create a shared understanding of project goals and accomplishments.