Becoming a Digital Customer Centric Company: Endesa Case Study
Becoming a Digital Customer Centric Company: Endesa Case Study
Endesa, a leading Spanish Energy company part of Enel Group, is going through a major digital transformational change to position themselves as the Digital Utility of the future. Join us to hear Pablo Meana walk through the Endesa Digital Transformation journey, focused on connecting with their customer through different digital channels, and providing them with personalized and intelligent customer care.