Deliver Exceptional Service for Commerce Customers with Customer 360
Whether you are in Retail, Financial Services, or any other industry, understanding customer interactions within and across systems is crucial. When your brand is global with numerous channels of distribution, this means understanding customer interactions from eCommerce including Guest Checkouts, and effectively combining them with Service records to deliver the best service experience possible. Join us to learn how Salesforce Customer 360 is providing a deeper understanding of every customer. Get insight into how a single CRM for Commerce and Service greatly improves the Service agent and customer experience.