Drive Consumer Engagement with SMS Messaging

Drive Consumer Engagement with SMS Messaging

Drive engagement with real-life examples of convenience delivered through SMS. With 50% of consumers saying they're likely to switch brands if a company doesn't offer an easy-to-use mobile experience, the expectation for rich, on-the-go engagement is rapidly growing. Leveraging near-100% open rates and ubiquitous customer reach, the power of SMS is hard at work. Come hear real-world examples of brands driving business impact via bottom-line improvement and increased customer satisfaction with SMS messaging. This is an intermediate session focused on going beyond your typical marketing use case.
Show More
Watch the latest videos from Salesforce.
Welcome to Salesforce Customer 360, One Integrated CRM Platform for uniting Marketing, Sales, Commerce, Service, and I.T. Departments.
Watch stories filled with thought leadership, inspiration, and insights from business leaders and our greater community.

Join our ten-part series to hear top CEOs share their stories with host Monica Langley.

Meet today's most innovative marketers.
Hear how Trailblazers in education are ensuring class is in session for all.
Female leaders discuss challenging the status quo and forging a new path forward for everyone.

Discover more videos & live broadcasts on Salesforce LIVE.