Service Cloud Platform: Roadmap Part 1 - The Agent Experience (1)
Service Cloud Platform: Roadmap Part 1 - The Agent Experience (1)
Empower agents and your employees with the right tools and information to deliver the service, which defines your brand. Don't miss the Service Cloud Product Management team showcasing the latest innovation and get a sneak peak of future plans for Service Lightning Console, Case Management, Lightning Flow for Service, Knowledge, CTI, Macros, Einstein Agent Assist and more.
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