State of Sales: The End of Silos: A Connected Customer View
State of Sales: The End of Silos: A Connected Customer View
When a customer interacts with a brand, they expect the company to know them at every touch, regardless of how they choose to connect. Salespeople are finding that working collaboratively with other departments is important. Bringing this together requires a connected view of data across the customer journey, a step many companies have yet to take. In this session, we'll discuss how top sales teams are embracing this connected mandate, and transforming their processes, relationships, and approaches to data to drive cohesive customer journeys.
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