Scale Customer Service with Chatbots Across Digital Channels
Scale Customer Service with Chatbots Across Digital Channels
Customer expectations for seamless, on-demand service, no matter the channel, continues to reach new heights. Today, nearly 50% of all service interactions are digital, taking place across mobile messaging applications, social sites, web chat, or within a company's native mobile application. Chatbots are a critical component of support in this shift and deliver a great customer experience. Join us to learn more about how to approach support over digital channels with chatbots, and how your business can leverage them to provide efficient, personalized service.
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