Build Best-in-Class Customer Portals Harnessing Business Process Automation

Build Best-in-Class Customer Portals Harnessing Business Process Automation

Customers want to interact with your company on their own but are often disappointed by limited functionality or a poor experience. Learn how companies are streamlining business processes for their customers using Self-Service and Lightning Flow. John Hancock achieves digital transformation by converting manual, paper-based processes into a dynamic, automated self-service experience in a visually stunning customer portal. In a single project, they have redefined industry standards, proving it's possible to innovate quickly in highly regulated industries.
Show More

Watch the latest videos from Salesforce

Welcome to Salesforce Customer 360, One Integrated CRM Platform for uniting Marketing, Sales, Commerce, Service, and I.T. Departments.
Our industry is facing an inflection point, and we believe the tech industry has an urgent responsibility to help shape the future.
Join our #SalesforceOhana to be part of one of the World's Best Workplaces for three years in a row.
Southwest Airlines is a Trailblazer in empowering employees to provide better service.
We are stronger together. Learn more about Salesforce's commitment to creating a more equal world for all.
See how Salesforce is helping companies of every size get on the path to their best business.

Discover more videos & live broadcasts on Salesforce LIVE.