Marketing Cloud, Trailhead...
Build Best-in-Class Customer Portals Harnessing Business Process Automation
Customers want to interact with your company on their own but are often disappointed by limited functionality or a poor experience. Learn how companies are streamlining business processes for their customers using Self-Service and Lightning Flow. John Hancock achieves digital transformation by converting manual, paper-based processes into a dynamic, automated self-service experience in a visually stunning customer portal. In a single project, they have redefined industry standards, proving it's possible to innovate quickly in highly regulated industries.