Connect Social Studio & Service Cloud to Inform Real-Time Social Customer Care
Connect Social Studio & Service Cloud to Inform Real-Time Social Customer Care
Consumer comments on social channels like Facebook & Twitter provide a golden opportunity for brands to engage with their most passionate communities. Learn how E.On, an international energy company uses Social Studio as an all-in-one solution for social publishing, engagement, and analytics. It then leverages the power of the Salesforce Platform to connect Service Cloud data to fully inform its real-time social engagement with customers.
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