Predicting Churn and Keeping Customers: AI and Customer Success
Predicting Churn and Keeping Customers: AI and Customer Success
We're living in the Age of the Customer, in which customers expect personalized service. Yet many industries are laggards when it comes to transforming digitally in order to keep up with customer demands. With AI, that is starting to change. Join us to learn how Einstein Discovery is empowering customer success teams to harness the power of AI in order to predict and reduce customer churn.
Watch the latest videos from Salesforce.
A Single, 360 Shared View of Every Customer
Welcome to Salesforce Customer 360, One Integrated CRM Platform for uniting Marketing, Sales, Commerce, Service, and I.T. Departments.
Leading Through Change
Watch stories filled with thought leadership, inspiration, and insights from business leaders and our greater community.
The Inflection Point
Join our ten-part series to hear top CEOs share their stories with host Monica Langley.
Connections with Sarah Franklin
Meet today's most innovative marketers.
Driving Equity and Access Through Higher Education Admissions
Hear how Trailblazers in education are ensuring class is in session for all.
How Women Are Using Their Voices to Drive Change
Female leaders discuss challenging the status quo and forging a new path forward for everyone.