Right Agent, Right Time: How CTI and Omni Routing Delivers Seamless Service
Right Agent, Right Time: How CTI and Omni Routing Delivers Seamless Service
Every digital transformation begins and ends with a customer, and the phone is still the largest service channel, even in today's social world. Learn how CTI can enable your business to deliver an effortless service experience for both your customers and agents. It's easier than ever, and setting world records. We'll talk about Lightning Open CTI, Omnichannel and the latest roadmap features.
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