Build the Contact Center of Future with Service Cloud Einstein & Roadmap (2)

Build the Contact Center of Future with Service Cloud Einstein & Roadmap (2)

Artificial Intelligence (AI) is redefining how you deliver service to your customers. In this session, we will walk you through the latest trends in AI for Service and provide a sneak peek into how Service Cloud Einstein will help you build the contact center of future. We will also share our vision and roadmap for Einstein Bots, Einstein Agent and Einstein Next Best Action.
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