Lightning Strikes Once, Get it Right the First Time!
Lightning Strikes Once, Get it Right the First Time!
This meat and potatoes session will dive into mitigating the resistance and user challenges associated with a Lightning rollout. Walk away with time proven strategies for defining and training to KPI’s (live and on-demand) , communications, and post rollout reinforcement. Using Lightning’s superior UX, learn how to coach user behaviors to better align with key business KPIs, ultimately increasing the return on your Lightning investment.
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