When Simplification Becomes a Digital Differentiator at KPN

When Simplification Becomes a Digital Differentiator at KPN

Leading CSPs are executing product, process and IT simplification strategies to deliver differentiated customer experiences. A customer-centric approach helps companies streamline processes and reduce internal complexity. Learn how KPN employed a Digital Telco simplification strategy to drive 250% growth in order volume and achieve 64% reduction in total costs-to-serve.
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