The Admin's Guide to Designing Conversational Robots
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The Admin's Guide to Designing Conversational Robots

Gartner predicts that by 2020, people will have more conversations with robots than their spouses. With this panel of experts, we'll explore how talking with robots will influence everyone's work. Whether its thru Chatbots with Service Cloud or Voice Assistant with Sales Cloud, you'll learn about the different ways you can leverage conversational design thinking to support your teams, operations, and users with Salesforce. You'll return to the office with a checklist of best practices when working with conversational AI.
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