Beyond a DM: How to Provide a Connected Social Experience (2)

Beyond a DM: How to Provide a Connected Social Experience (2)

Your customers are increasingly turning to Social Media channels like Facebook, Twitter, Instagram, and YouTube for customer service inquiries. Join us to see how easy it is to add your company's social media channels to Service Cloud, build a more complete 360-view of your customer by connecting their social personas, and empower your agents to efficiently and effectively manage inquiries from these channels.
Watch the latest videos from Salesforce.
Welcome to Salesforce Customer 360, One Integrated CRM Platform for uniting Marketing, Sales, Commerce, Service, and I.T. Departments.
Watch stories filled with thought leadership, inspiration, and insights from business leaders and our greater community.

Join our ten-part series to hear top CEOs share their stories with host Monica Langley.

Meet today's most innovative marketers.
Hear how Trailblazers in education are ensuring class is in session for all.
Female leaders discuss challenging the status quo and forging a new path forward for everyone.

Discover more videos & live broadcasts on Salesforce LIVE.