Set Up a Service Cloud Lightning Contact Center in 6 weeks (3)
Set Up a Service Cloud Lightning Contact Center in 6 weeks (3)
If you've needed help at Dreamforce 2018, chances are you've contacted DFHelp.co. Join us to learn how Salesforce stands up our own contact center every Dreamforce, where customer service cases are handled across any channel and device, in a true omni channel environment. Learn about the nuances of digital engagement channels such as Messaging, Apple Business Chat, and Einstein Bots - and how we connect it all through the agent console to provide one seamless customer engagement experience for our 170,000 attendees each year.
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