Transform Your Contact Center into a New-Age Customer Experience with SmartCRM
Transform Your Contact Center into a New-Age Customer Experience with SmartCRM
The next generation of Customer Experience is leveraging Customer 360 views, enabling agents with a guided experience, suggesting them intelligent next best actions and bringing AI and bots in action. Join this session to find out more on how Salesforce Einstein is helping businesses transform contact centers into a new-age Customer Experience center. Accenture’s Smart CRM Customer Experience center offering showcases how we lead organizations to transform the customer experience into today’s modern contact centers.
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