Floods of Data: Early-Warning Systems and Adverse Event Management on Twitter
Floods of Data: Early-Warning Systems and Adverse Event Management on Twitter
Using flood early-warning system integrations as a comparative example, we’ll explore how the Twitter platform can be used to learn about adverse events in real-time and respond accordingly. This work can translate into real-world business decision making by Salesforce customers when looking at how best to manage unexpected surprises and how social customer care can play a key role in managing your businesses’ reaction. Jim Moffitt from Twitter will share how Twitter-based flood monitoring systems in locales as diverse as Jakarta, the UK and Texas are being used to help public organizations tackle natural disaster emergencies.