Metrics That Matter: Dashboards and Einstein Analytics (2)
Metrics That Matter: Dashboards and Einstein Analytics (2)
Arrow Electronics has come a long way since their humble beginning in 1935 on radio row to today where they are a Fortune 113 company and leading distributor of electronic components and services. Come see how this group transitioned from simple case management to a full omni-channel experience while gaining critical visibility with Einstein Service Analytics. Arrow's Digital Salesforce Manager, Jack Francis, will share his experience from dashboard design to implementation that uncovered new insights and realized quick user adoption.
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