How to Use Trailhead to Skill Up Customer Service Managers and Super-Agents (2)
How to Use Trailhead to Skill Up Customer Service Managers and Super-Agents (2)
Contact center agents need to evolve in the age of intelligence. In this session, you'll learn how to use Trailhead to help hire and train the Super-Agents of the future: Digitally ready, savvy communicators who understand how to deploy Service Cloud to deliver connected, personalized, and multi-channel customer service.
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