Social Customer Service: Engaging and Listening to Your Customers
Social Customer Service: Engaging and Listening to Your Customers
Are you struggling to adopt or refine a strategy for Social Customer Care? Join us to learn how to successfully integrate Social Studio & Service Cloud to create a best-in-class Social Customer Care solution that will empower your customer service team to efficiently listen to brand sentiment - good and bad - on social media and swiftly engage customers or prospects to optimize your brand reputation.