1:1 Real-Time Digital Engagements for Retail and Service (2)
1:1 Real-Time Digital Engagements for Retail and Service (2)
Meeting the needs of today's digital-first customer means being able to engage them in their channel of preference at the right time and on their own terms, bridging the customer experience gap and addressing the holistic customer experience. Leveraging a connected Salesforce ecosystem allows customers to deliver scalable, real-time engagement, commonly referred to as Conversational Commerce. Join us for a discussion to learn what you should consider when planning and developing digital engagement capabilities and how to best deploy them in your organization.
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