Creating Market Differentiation Through Customer Experience Design (2)
Delivery of a superior customer experience could add up to $1 billion collectively to business bottom lines. Customer Experience could even overtake price and product as the key consumer brand differentiator by 2020. With so much on the line, how do companies reimagine their customer experience across all touch-points? Join Experience Design Experts as they talk about where to start, how to get there, and how you can leverage Salesforce Success Cloud on your journey.