Enabling the End to End Customer Experience on the Salesforce Platform
Enabling the End to End Customer Experience on the Salesforce Platform
Join us as we discuss the success we've achieved in our transformation efforts at CSG, leveraging the Salesforce Platform. We'll cover the ROI we have achieved transitioning our end-to-end process from sales-service-finance and operations to Salesforce, and the increase in the customer value we are achieving by focusing on the customer, rather than internal processes.
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