Salesforce Uses Service Cloud to Provide World Class Customer Support
Salesforce Uses Service Cloud to Provide World Class Customer Support
Ever wonder how Salesforce places our customers in the center of our business? Join Atul Nanda, SVP, Global Customer Success and Paul VanMaanen, VP Global Support, for a behind-the-scenes look at Salesforce's global support and success operations. Learn how we use Knowledge, Agent Console, Collaboration, Communities, Live Agent, Einstein Analytics, Omni, Chat Bots, Appointment Scheduling, and other Service Cloud functionality to deliver world-class customer success at scale.
Watch the latest videos from Salesforce.
A Single, 360 Shared View of Every Customer
Welcome to Salesforce Customer 360, One Integrated CRM Platform for uniting Marketing, Sales, Commerce, Service, and I.T. Departments.
Leading Through Change
Watch stories filled with thought leadership, inspiration, and insights from business leaders and our greater community.
The Inflection Point
Join our ten-part series to hear top CEOs share their stories with host Monica Langley.
Connections with Sarah Franklin
Meet today's most innovative marketers.
Driving Equity and Access Through Higher Education Admissions
Hear how Trailblazers in education are ensuring class is in session for all.
How Women Are Using Their Voices to Drive Change
Female leaders discuss challenging the status quo and forging a new path forward for everyone.