Cisco's Lightning Journey: A Catalyst for Simplification, Agility, & Change
Cisco is a pioneer in the networking industry so it was no surprise they made the switch to Lightning to unleash the true power of Salesforce to help them transform and up their game. Join Don Hart and Robyn Sablosky-Quiroga from Customer Experience and Komal Khatija from Sales IT as they share their experience working to drive Cisco's change. You'll hear how Cisco identified the hurdles that threatened the journey and how the company persuaded their Salesforce to adopt the change. Sprinkled in you'll hear more about their agile approach and lessons they learned along the way.