Managing Social Determinants for Health for Improved Member and Patient Outcomes

To facilitate efficient coordination of care and to build lasting relationships with members, Member Advocates need a single location to capture, track, and exchange social, financial, behavioral, and clinical information related to the members that they serve. This requires the integration of social determinants of health, health risk assessments, information gathered during member on-boarding, and ongoing support including financial challenges or behavioral issues, claims and clinical data, benefits details, and information about community resources that can be leveraged to help address the member needs. Join us to learn how combining this information with clinical data to stratify the member population based on their health care needs will help Member Advocates effectively manage the care needs of each member.