Shinola and Filson: How to Deliver an Omni-Channel Customer Experience

Shinola and Filson: How to Deliver an Omni-Channel Customer Experience

A robust omni-channel customer experience is at the core of the retail industry. In this session, learn how Shinola and Filson partnered with Acumen Solutions to develop an integrated multi-cloud solution across Service Cloud, Marketing Cloud and in-store Clienteling, allowing store associates to deliver differentiated customer experiences with a 360-degree view on a single platform.
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