Customer Insights and the Impact of Connected Field Service

Customer Insights and the Impact of Connected Field Service

The urgency around delivering exceptional customer service is continuing to rise across industries. Customers expect organizations to know their needs so the proper resource with the proper tools and skills can save the day. Learn how customers are using Field Service Lightning to schedule appointments, schedule mobile employee and crew and ultimately redefine their brand through field service. Led by, Salesforce VP of Strategic Research, Peter Coffee, this session features insights and best practices from current Salesforce customers.
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