Beyond CRM, How AI Will Change Selling Forever

Beyond CRM, How AI Will Change Selling Forever

The amount of data companies have on customers buying habits, traits and behaviors has grown exponentially, couple this with the growing number of channels customers are using to interact with businesses and it’s easy to see why sales and service representatives find it hard to engage meaningfully with their clients. Artificial intelligence holds great promise in optimizing customer and client interactions, augmenting sales and service teams, changing the way we interact with businesses forever.
Watch the latest videos from Salesforce.
Welcome to Salesforce Customer 360, One Integrated CRM Platform for uniting Marketing, Sales, Commerce, Service, and I.T. Departments.
Watch stories filled with thought leadership, inspiration, and insights from business leaders and our greater community.

Join our ten-part series to hear top CEOs share their stories with host Monica Langley.

Meet today's most innovative marketers.
Hear how Trailblazers in education are ensuring class is in session for all.
Female leaders discuss challenging the status quo and forging a new path forward for everyone.

Discover more videos & live broadcasts on Salesforce LIVE.