Beyond CRM, How AI Will Change Selling Forever
Beyond CRM, How AI Will Change Selling Forever
The amount of data companies have on customers buying habits, traits and behaviors has grown exponentially, couple this with the growing number of channels customers are using to interact with businesses and it’s easy to see why sales and service representatives find it hard to engage meaningfully with their clients. Artificial intelligence holds great promise in optimizing customer and client interactions, augmenting sales and service teams, changing the way we interact with businesses forever.
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