AWS & Salesforce Together Keeping Their Customers Flying HIGH

AWS & Salesforce Together Keeping Their Customers Flying HIGH

Amazon Web Services (AWS) collaborates across multiple disciplines internally, including Sales, Marketing, Support, Services, etc., in order to accelerate Amazon's renowned 'customer obsession' with a consistent vision of where and how to use both AWS and Salesforce capabilities to achieve the most innovative, mutually-beneficial cloud-based solutions for customers. AWS has been on an accelerating growth trajectory since its inception and required a blueprint to show how Salesforce should be used more effectively to help it reach its business objectives. Utilizing Illuminate (Salesforce Business Architecture methodology), AWS successfully mapped their core capabilities and gaps, built a coherent future state architecture vision, and most importantly, a detailed phased roadmap to help them realize this vision. Join us to learn how AWS utilized the platform, hear about best practices discovered along the journey, and lessons learned through this strategic partnership.
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