Life & Annuities: Pushing the Boundaries of Policyholder Experience
Life & Annuities: Pushing the Boundaries of Policyholder Experience
Life & Annuities insurers are experiencing a shift in the expectations of their policyholders and agents. Digital disruptors recognize the need to be more relevant in the lives and households of their policyholders across multiple channels. According to a study by Salesforce, 65% of consumers and 52% of business buyers would likely switch from a carrier that does not attempt to personalize their communications. Join us to learn how these evolving expectations, coupled with industry and demographic changes, create a unique opportunity for insurance companies to engage their policyholders on a deeper level.