Banking on You: How Banks Can Thrive by Putting People First

"Banking is essential, banks are not." Little did we know, in 1994 when Bill Gates made this provocative statement how prescient this insight would be 25 years later. In this age of intelligence, where data is the new currency, banks risk losing relevance to more compelling customer experiences designed and executed by agile, customer-centric organizations. Join us as we cover the forces of change fueling this market shift in banking, the challenges faced by customers (retail & commercial) when it comes to managing their finances, a tangible vision of the bank of the future showing how to incorporate intelligence, everyday relevance and create a bank that's fully built on their customer's success, and the organizational and technological abilities needed to facilitate such a shift.