Salesforce for Service Keynote: Welcome to Conversational Service
Salesforce for Service Keynote: Welcome to Conversational Service
Today's customers are more connected than ever before, and customer service is on the front lines of delivering on customer expectations. Whether you're optimizing your operations or transforming your business, your customers expect you to deliver proactive service on every new channel as it emerges. Join Meredith Flynn-Ripley, VP, Messaging, Product Management, and Mark Abramowitz, VP, Service Cloud Product Marketing along with special Salesforce customers to learn how you can deliver service for today's mobile-first world.
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