The Age of Human-Centric Service
How Salesforce Uses Self-Service
The Age of Human-Centric Service
Customer expectations are higher than ever with emerging technology transforming how people engage with brands. This challenge is particularly felt in the world of service, which is built on customer interactions. Companies can harness the power of new technology, like AI, to connect with customers in impactful ways. But it is not without its pitfalls - using technology the wrong way can bruise customer relationships. The key to success? Using this technology to make service experiences more human, more empathetic, more relationship-based, and ultimately more successful. Join us to see how Trailblazers like ASICS are using the World's #1 Service Platform to deliver excellent customer service by harnessing the power of technology to make service experiences more human.
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