With the rise of the Internet and the power of the common consumer, businesses must look backwards and scale the caring their grandparents’ businesses exhibited towards their customers, or watch the competition pass them by. Today, individuals and brands that out-care and out-love their competition - those emphasizing quality, value, responsiveness, and attention to detail, among other essentials - see the biggest returns. Gary will share his insights on what the most successful sales & marketing teams are doing to connect. About the speaker: Gary Vaynerchuk is The New York Times best-selling author of three books and one of Fortune's and Crain’s “40 under 40.” He's a prolific angel investor and venture capitalist, investing in companies like Facebook, Twitter, and Uber before co-founding VaynerRSE, a $25MM angel fund. Fresh out of college, Gary took over his family wine business and grew it from $3MM to $60MM in just five years. Now he runs VaynerMedia, one of the hottest digital agencies, advising companies like General Electric and PepsiCo on how to build digital brands — and find their social media voices.