Salesforce for Service: Transform from Transactions to Conversations
Salesforce for Service: Transform from Transactions to Conversations
Once considered a cost center, customer service has quickly transitioned into being the very DNA of what makes a company stand out. As customers become more connected than ever before they are redefining expectations and want proactive service on their terms. Join John Hernandez, COO and guests to learn how you can transform your customer experience with intelligent conversations across every channel - from high touch face-to-face interactions to low and no-touch connected service engagements - for today's mobile first world.
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