Healthcare & Life Sciences Keynote: Transform Health & Wellness Experiences
Healthcare and life sciences companies have a shared mission: health and wellness for all. Many consider a patient- and member-centric approach to be the key. But the complex business environment and unique challenges, like interoperability, impact our industry’s ability to deliver. How do we create the necessary efficiencies, personalize experiences at scale, and connect the many people, systems, and organizations required to deliver on that mission? Join this keynote to learn how Salesforce is helping providers, payers, and pharmaceutical and medical device organizations answer that very question to position themselves for the future. You’ll hear how Johnson & Johnson unites teams on a connected platform to drive better employee and patient engagement, and how NYU Langone Health personalizes the contact center experience. Discover how the Salesforce Customer 360 and Health Cloud bring together advancements in analytics, patient services program management, and account based forecasting and agreements. You will gain tangible ideas for improving your business and delivering on our shared mission of health and wellness for all.