How United Way uses AI to Solve the Next Generation of Complex Problems

How United Way uses AI to Solve the Next Generation of Complex Problems

With IBM Watson and Einstein analytics, United Way 211 agents are able to respond and connect people to necessary assistance within minutes. In the next stage of its digital transformation, United way is using AI and predictive analytics to identify key trends and markers of emerging social issues and work to prevent incidents such as homelessness or human trafficking and mobilize the next generation of volunteers and advocates across the world.
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